Payment Policy

At SleepTune, we’re committed to offering a safe, secure, and transparent checkout experience. Below is everything you need to know about how payments are processed on our website.

1. Accepted Payment Methods

We accept the following trusted and secure payment options:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

All transactions are processed in United States Dollars (USD).

2. Payment Processing

  • Full payment is required at the time of purchase.

  • Orders are only processed and shipped after successful payment confirmation.

  • If your payment is declined or unsuccessful, the order will not be confirmed. You’ll be notified and asked to retry using a valid method.

3. Pricing & Currency

  • All prices listed on getsleeptune.com are in USD.

  • Prices may change at any time without prior notice.

  • Any applicable taxes or shipping fees are calculated and shown during checkout before final payment is made.

4. Secure Payment Handling

We take your privacy and security seriously. SleepTune uses:

  • SSL encryption to protect your payment and personal information

  • Reputable third-party gateways (like Shopify Payments, Stripe, or PayPal) to process transactions securely

  • We do not store your credit card or banking information on our servers

5. Refunds & Chargebacks

  • Refunds are issued in accordance with our Return & Refund Policy.

  • If there’s an issue with your order or payment, please contact us directly at info@getsleeptune.com for assistance.

  • Unjustified or unauthorized chargebacks may result in account suspension and will be formally disputed with supporting order and delivery documentation.

6. Fraud Prevention

To protect our customers and our business, SleepTune reserves the right to:

  • Cancel or hold orders that show signs of fraud, unauthorized activity, or unusual purchase patterns

  • Request identity verification for high-value orders to ensure safe delivery and reduce risk

7. Need Help?

If you have questions about payment, billing, or need help completing your purchase, reach out anytime:

Contact Information
Store Name: SleepTune
Address:  2 Overhill Rd, Scarsdale, NY 10583, United States
Email: info@getsleeptune.com
Phone: +1 (646) 980-5811
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
Response Time: We aim to reply to all inquiries within 1–2 business days